The Adobe Creative Cloud Cleaner Tool helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud. Download Adobe Creative Cloud Cleaner Tool - Remove all traces of Adobe Creative Cloud programs in a few simple steps, thanks to this intuitive command line application designed by Adobe itself.
Tips & tricks on manually cleaning installation of Adobe CS 6 applications
Hi and welcome to my blog once again. I'll go short and crisp as always in my other blogs for your ease of reading and applying the troubleshooting steps in order to get rid of issues that come up during Adobe Creative Cloud application installation. So, here we go. I'll first post the steps for Windows users and then down below you'll find the troubleshooting steps for Mac users.
Note:Windows XPsupport will be abandoned in future. Upgrade your OS to Windows 7 or 8. The troubleshooting steps will be mentioned keeping in mind that your OS is either Win 7 or Win 8. Mac OS X 10.6.8 and later (Intel based Macs only).
Files & Folders to remove manually:
Type %temp% in search box from the start menu to navigate directly inside your current account's Local Temp folder. Empty this folder. Delete the below folders after this step.
C:Program FilesCommonFilesAdobe*
C:Program Files (x86)Adobe*
C:Program Files (x86)CommonFilesMacrovision Shared
Program Data will be a hidden folder in Windows by default. To show the contents of ProgramData, please open an explorer window and then click Organize > Folder and Search Options. Click on View Tab > Show hidden files and folders. Once you've revealed the ProgramData folder, please delete the below mentioned folders within it.
C:ProgramDataAdobe*
C:Users<user_name>AppDataRoamingAdobe*
C:Users<user_name>AppDataLocalAdobe*
C:Users<user_name>AppDataLocalVirtualStoreProgramFilesCommon FilesAdobe*
Registry Keys to remove manually:
On Windows 7: Start > Run > then type 'regedit' without the quotes.
On Windows 8:Move your mouse cursor to the top right corner of the screen and click on the Search icon when it slides in from the right of the screen. Choose App. Then in the search box type regedit. Click on the regedit program from within the search results.
Caution: Take a backup of the Windows registry first before making any changes. Please see a short video clip of how to take your registry backup.
or click this link: http://youtu.be/q4gh1g388KM
Once the backup is complete, delete the following registry keys: ![]()
HKEY_LOCAL_MACHINESOFTWAREMacrovision
HKEY_CLASSES_ROOTVirtualStoreMachineSoftwareAdobe* After cleaning the registry keys, reboot your machine (optional) and you're done. You're now ready to install the Creative Suite 6 or earlier versions as a fresh installation. TROUBLESHOOTING STEPS FOR MAC OS X USERS
For Mac OS X users it is quite easier than in Windows. Please follow these steps to perform a clean re-installation.
/Applications/.AdobePatchFiles(hidden, use Go > Go to Folder command)
/Library/Application Support/Adobe*
/Library/Preferences/com.adobe*
On OS X 10.7 and later, Library folder is hidden by default. To show Library, please launch Terminal.app from the Utilities folder and then type the following command:
chflags nohidden ~/Library
Now your Library folder will be revealed permanently.
/Users/<username>/Library/ApplicationSupport/Adobe*
/Users/<username>/Library/Caches/com.adobe*
/Users/<username>/Library/Preferences/com.adobe*
After deleting the above folders manually, reboot your Mac (optional) and then you're done. You can now insert a disc to begin fresh installation or log on to http://creative.adobe.com to enter your account details and directly download your Adobe applications that you subscribed for, through Adobe Application Manager.
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There are many instances where even after performing a clean installation doesn't resolve the licensing issues. These instances are rarely seen. However, if that is the case, please contact Adobe Support for further technical assistance.
Hope you've enjoyed reading my blog and feel free to comment or ask any questions to me and I'd be glad to help. You can reach me at Shushobhan's email.
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